
From
cinemas to sports events to amusement parks, consumers
have more options for entertainment than ever. The level
of competition is forcing cinema businesses to find new
ways to differentiate themselves, streamline their
businesses, and increase per cap profits. An advanced,
full-service box office management system helps with all
three.
Radiant is uniquely prepared to help
cinema operators drive growth and customer loyalty,
while at the same time, reduce costs and labor. Radiant
has a proven track record of delivering enhanced value
for cinema operators – from helping with new offerings
such as Film Management and Digital Dashboard to
deploying self-service ticketing and concessions, to
implementing gift card programs.
However, the true measure of our success
is your success. In this challenging market,
entertainment businesses such as cinemas have a number
of urgent priorities: increasing per cap profits,
improving customer service and satisfaction, and
increasing control of the business. And in this
industry, the key to meeting these goals is
speed.
-
Speed of service -
how quickly, consistently, and accurately you can
serve patrons
-
Speed to act - how
quickly you can transform ideas, such as new loyalty
programs, into consistent frontline execution
-
Speed to react -
how quickly you can determine that corrective action
is necessary and act upon it
For more than a decade, Radiant Systems’
box office management system has helped entertainment
operators address these challenges through innovative
point-of-sale, self-service kiosk, and site management
technology. Radiant's Real-Time Venue Technology
enables operators to grow per cap profits, improve
patron service and loyalty, and better control
operations by accelerating the speed of the business -
speed of service, speed to act, and speed to react.
Radiant's Real-Time Venue Technology is
installed with cinema leading operators today and is
positioned to install in stadiums, arenas, and
attractions worldwide. All of our box office management
system solutions can be implemented individually and
integrated with your existing technology or deployed as
an end-to-end system. They include:
-
Point-of-Sale - redefine POS to drive
your business, not just record it; centrally manage
all systems to ensure consistent front-line
execution
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Loyalty - drive repeat business by
offering customers rewards for their patronage;
implement new programs quickly and consistently
across all sites
-
Customer Self-Service - transform the
patron experience by offering ticketing, will-call,
and concessions via easy-to-use self-service
technology. Outdoor kiosks drive high ticketing
volume because they can be placed anywhere.
Exhibitors have seen a 4-5% increase in concession
per cap from the concession kiosk
-
Site Management - keep your finger on
the pulse of the business; increase control while
reducing the amount of time managers spend on
administration
-
Film Management - from film booking, to
settlement, managing payment, scheduling films, and
setting prices on tickets, Radiant has a real-time
Film management solution to meet your needs
-
Concession Management – centralized
reports and pricing, real-time updates to purchase
orders and inventory, Radiant Concessions Management
module will help you manage the most revenue
generating part of your business.
-
Digital Dashboard – Detailed real-time
information from each theatre location allows you to
manage each sites activity from the home office.
From hourly box office gross to most frequently
purchased combo